Privacy Policy

Introduction

JDM Sliding Doors ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website slidingdoorrepairft.com or use our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a free estimate
• Call us or send an email
• Book an appointment or schedule service
• Leave a review or testimonial

This information may include your name, phone number, email address, street address, and details about your sliding door service needs.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent, and referring URLs
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and perform sliding door repair, replacement, and installation services
• Communicate with you about your service appointments
• Improve our website and services
• Send follow-up communications about completed services
• Comply with legal obligations

Text Messaging (SMS)

When you provide your phone number on one of our forms or when booking a service, you agree to receive text messages from JDM Sliding Doors related to that service request. These include appointment confirmations and updates, messages from the technician assigned to your job, and a follow-up message after the work is completed asking you to rate your experience.

Message frequency varies depending on your service. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance or call us at the number listed on this site. Opting out of text messages does not affect your ability to receive service from us by phone or email.

No mobile information is sold or shared with third parties or affiliates for marketing or promotional purposes. Your mobile number and your consent to receive text messages are shared only with the service providers that help us deliver these messages on our behalf, and those providers may not use the information for any other purpose. Mobile carriers are not liable for delayed or undelivered messages.

Full terms for this messaging program, including frequency and opt-out instructions, are in our Terms and Conditions.

Third-Party Services

We may use the following third-party services that collect data on our behalf:

• CallRail: for call tracking and dynamic number insertion to help us understand which marketing efforts drive phone calls
• FormSubmit: for processing contact form submissions
• Google Fonts: for web typography (may collect IP address)
• Vimeo & YouTube: for embedded video content (subject to their respective privacy policies)
• Vercel: for website hosting and analytics

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., hosting, analytics)
• When required by law or to comply with legal processes
• To protect the rights, property, or safety of JDM Sliding Doors, our customers, or others

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• JDM Sliding Doors
• 721 NE 3rd Ave, Fort Lauderdale, FL 33304
• Phone: (888) 283-8076
• Email: office@slidingdoorrepairft.com