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Straight From Our Technician
Pocket Door Repair: What Our Expert Sees in the Field
Pocket doors are one of the toughest repairs in the trade, and one of the few things JDM does differently from almost everyone else. From elite technician Yuval.
Yuval, Elite Technician at JDMPersonally repairs 20–30 doors a week · sliding, pocket & commercial
97%+
of pocket doors fixed without opening the wall
We fix almost every pocket door without cutting your wall open
Most companies cut open your wall to reach a pocket door, because the hardware the door hangs from sits inside the wall cavity, but we do not.
At JDM we use a special technique and custom tools, made just for us by a welder, to repair almost every pocket door with the wall left untouched.
In practice that is more than 97 percent of the pocket doors we see.
Why it is harder than it looks
The mechanism is hidden inside the drywall
A pocket door is harder to repair than people expect because the part that fails, the hangers and track the door rides on, is hidden inside the wall.
You cannot just look at it the way you can with a sliding door.
Doing it without opening the wall takes the right tools and real experience, which is exactly why so few companies offer it.
Answered by Yuval
Do you have to cut open my wall to fix a pocket door?
Almost never. Using a special technique and custom tools made just for JDM, we repair more than 97 percent of pocket doors without opening the wall. We are one of the few companies in America that still does it this way, so you keep your wall and your drywall intact.
Why is my pocket door off track or stuck?
Pocket doors hang from hangers on a track inside the wall, and over time those wear or slip off. Because the hardware is hidden in the wall cavity, it is a harder repair than a standard sliding door. Our custom tools let us reach and fix it without cutting the wall open.
Can a pocket door be repaired, or does it have to be replaced?
In the large majority of cases it can be repaired, and repaired without opening the wall. The hardware inside the cavity is what usually needs attention, and our specialized tools and technique let us service it in place instead of tearing into drywall.
Watch a stuck pocket door go back to sliding like new.
Expert Pocket Door Repair You Can Count On
From Gal Cohen, Field Area Manager: "I have been on pocket door repair jobs since 2012, and our crews now run them across Florida, New York, Georgia, Colorado, Texas and South Carolina. Most repairs we handle wrap up in roughly 2 hours, same-day, and you can see the real before-and-afters in the photos and videos on this page."
JDM fixes pocket doors that stick, jam, jump the track, or wobble, the in-wall sliders other companies often turn down. Because the track, rollers, and guides hide inside the wall cavity, these are some of the trickiest doors to diagnose, and a door left broken can chew up the wall, the panel, and the trim around it.
We work the full range of pocket door issues. Sticking and jamming usually come from track debris, worn rollers, or a door that slipped its guide wheels. A track out of alignment inside the wall needs careful adjustment without tearing up the drywall. Worn rollers get replaced with the right spec for smooth, quiet travel. We also repair handles, locks, and edge pulls, and patch wall damage a failing door has caused.
We also install new pocket doors for new openings and replace panels that are warped, damaged, or dated. We look at your space, recommend the right size and style, and run the whole job from framing changes to final trim. We're licensed and insured, and every project starts with a free, no-obligation estimate.
What We Offer
Stuck and jammed pocket door repair
Track realignment and replacement
Roller and guide wheel replacement
Handle, lock, and edge pull repair
New pocket door installation
Pocket door panel replacement
Wall cavity access with minimal disruption
Framing and header modifications
Trim and finish carpentry
Free no-obligation estimates
Fully licensed and insured service
Trusted by Local Homeowners
★★★★★ Verified Google Reviews
TA
Travis Armitt
Local Guide · 16 reviews
★★★★★ · a month ago
"After I made an appointment I decided I was going to try and do it myself. Michael FaceTimed me, walked me through what to do, then call back if I still needed him. An hour later I called him and he was at my house in 35 minutes. Some of the best service I've ever received from a contractor. He finished in two hours and went above and beyond. The same-day service was incredible. Absolute professionals."
ML
Manoucheka Laventure
Local Guide · 8 reviews
★★★★★ · a year ago
"After a couple of hiccups with getting our repair done by someone else, our technician Richard showed up on time (actually half an hour earlier than the appointment time). He was very polite and got the job done in the time he told us it would take. Our glass door now glides smoothly and is able to lock again. I highly recommend Richard, he represented his company very well. I will definitely consider using them in the future!"
SR
Shereka Robinson
Local Guide · 47 reviews
★★★★★ · 9 months ago
"David, thank you so much for taking the time to explain everything to us. He was so patient, and I appreciate him doing a clean and awesome job. He was respectful of my home and cleaned up after the work was complete. Now my door slides like new, quiet, and smooth. Again, thank you David."
Watch a Real Customer Testimonial
Pocket Door Repair in Our Busiest Cities
Each link opens that city's own pocket door repair page, with the local crew, the work we handle there, and a free estimate.
Everything below is work our technicians handle on a standard pocket door repair
call, with the common parts stocked on the truck.
If the piece giving you trouble is on this list, one visit usually covers it.
We work the door, check the visible hardware, and get into the hidden track and roller system inside the wall to find the exact cause. Most of the trouble lives where you cannot see it.
2
Repair Plan & Estimate
We explain what is wrong, lay out the fix, and give you a free written estimate covering parts and labor before we start. You approve it first.
3
Expert Repair
We make the fix, which may mean realigning the track, replacing rollers, adjusting the guide, repairing hardware, or trimming the panel, using methods that keep wall damage to a minimum.
4
Testing & Cleanup
We slide the door back and forth several times to confirm smooth, quiet travel, test the lock and latch, dial in any final adjustments, and leave the work area clean.
Pocket Doors Detail
Pocket Door Problems We Solve
The two calls we get most on pocket doors, and how we put each one right.
Pocket Door Adjustment
The door catches the floor at one corner, the latch misses the strike by a hair, or daylight shows down the closing edge. All three mean the same thing: the door is no longer hanging level.
A pocket door hangs from two roller brackets bolted into the top of the panel, and each bracket carries a threaded bolt that sets the height. Pocket door adjustment happens at those bolts. When one side drifts down, the leading edge stops meeting the jamb square, and everything else follows from that.
We pull the panel far enough out of the pocket to reach the hangers, turn them until the door sits level and lands flat on the jamb, then reset the floor guide so the bottom cannot swing. The wall stays shut through all of it: the split jamb trim comes off and goes back the same way.
One thing to watch for. If the door rubs partway into the pocket rather than at the opening, no amount of adjusting will help. That is usually a drywall screw driven too far through the pocket frame, and we find it with the panel out.
What you will notice
Daylight down one side of the closing edge
The door catching the floor at one corner
A latch sitting above or below the strike
Rubbing that starts partway into the pocket
Pocket Door Off-Track and Jumped Roller Repair
A pocket door off the track leans into the room, drops at one end, or stops short of the pocket. Once it has happened it tends to happen again, because whatever let the wheel out is still there.
There are three reasons a wheel leaves the track. The track has bent open at the mouth, the end stop is missing or has worked loose, or someone pulled the door hard at the bottom and levered the top out. So we take the panel out and look at the track before touching any hardware.
A short bend in sound metal straightens and stays straight. A track twisted along its length, or one whose screws have torn out of soft header wood, gets replaced and anchored back into framing that will hold it. Then the running gear: wheels sized to the hanger, new brackets where the old ones are bent, and the stop reset at the back of the pocket.
The last check is a slow pass end to end, listening for the click of a wheel riding over a damaged spot.
What you will notice
The door dropping at one end and leaning into the room
A wheel clicking over the same point every pass
The door stopping short of the pocket
More than one derailment since the last repair
How It Works: Fixed in 3 Steps
1
Call or Submit
Call (888) 283-8076 or request an estimate online. We confirm flat-rate pricing upfront, with no hidden fees.
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2
Same-Day Technician
Our licensed tech arrives with common parts on the truck. Most pocket doors jobs are completed in a single visit.
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3
Fixed Right the First Time
We test the repair, walk you through the work, and make sure everything is running smoothly before we leave.
Field Tip
YuvalElite Technician
Straight from our technician
Ask about our no-wall-damage pocket door repair.
Using custom tools made just for JDM, we fix pocket doors without cutting your wall open, something few companies in America still do.
Pocket door rollers hang from an overhead track inside the wall. When a roller jumps or the door jams, we reach the track through the overhead panel or the header to re-seat or replace the hardware.
2
Track and Header Repair
We handle bent tracks, broken roller brackets, and warped headers. This can call for partial drywall removal and reframing around the pocket to set things right.
3
Soft-Close Mechanism Replacement
The soft-close dampener keeps the door from slamming. It usually wears out after 5 to 8 years of heavy use, and we swap in a new one.
4
Stuck or Won't Latch Issues
Usually the door face has swollen from humidity, or the latch inside the jamb has drifted out of line. We can fix most of these without opening the wall.
5
Pocket Door Installation
We install new pocket door kits and convert hinged doorways into space-saving pocket doors, framed and hung for smooth travel into the wall.
⏱ Same-day service available based on capacity. Call to confirm dispatch.
Every pocket door project begins with a free, no-obligation estimate. We assess the situation, explain what needs to be done, and provide clear pricing before you commit, so there are never any financial surprises.
2 / 6
Licensed & Insured
We are fully licensed and carry full insurance coverage, so your property is protected throughout the repair. Our credentials reflect our commitment to professional standards.
3 / 6
Expert Technicians
Pocket doors require specialized knowledge that goes beyond standard door repair. Our technicians understand the hidden track systems, wall cavity construction, and roller mechanisms unique to pocket doors, enabling accurate diagnosis and lasting repairs.
We use specialized techniques to access and repair pocket door components while minimizing damage to surrounding drywall and trim. Our goal is to fix the door without creating additional repair work for your walls.
6 / 6
Fast, Friendly Service
A stuck pocket door disrupts daily life, especially on a bathroom or closet. Our team responds quickly, works efficiently, and treats your home with respect, finishing most repairs in a single visit.
Pocket Door Repair from JDM is performed by licensed, insured, and bonded technicians across 6 states and 45+ counties, with same-day service when route capacity allows.
Pricing is flat-rate and confirmed in writing before work begins; most pocket doors jobs finish in a single visit with common parts stocked on the truck.
Here are straight answers to the questions we hear most about pocket door repair.
Answered by Gal Cohen, Field Area Manager
In sliding door repair since 2012 · JDM Sliding Doors
What are the most common pocket door problems?
The most frequent issues we see are doors that stick or jam partway, doors that have jumped off the track and wobble when moved, worn-out rollers that cause grinding or rough operation, and loose or broken handles and edge pulls. Many of these problems develop gradually and worsen over time if not addressed.
Can you fix a pocket door without tearing out the wall?
In most cases, yes. Our technicians use specialized tools and techniques to access the track and roller system through the door opening or with minimal wall access. If limited drywall removal is necessary, we keep it as small as possible and can patch and finish the area as part of the repair.
How much does pocket door repair typically cost?
Costs vary depending on the nature of the problem and the parts required. Simple roller replacements and track adjustments are at the lower end, while more involved repairs requiring wall access or track replacement are higher. We always provide a free estimate before starting so you know the exact cost.
Can you install a pocket door where a regular door currently exists?
Yes, we regularly convert standard hinged door openings to pocket doors. This involves modifying the wall framing to create the recessed cavity, installing the pocket door frame and track system, hanging the new door, and finishing with new trim. It is a great way to reclaim floor space in tight areas.
How long does a pocket door repair take?
Most pocket door repairs are completed within one to three hours depending on the complexity of the issue. Roller and hardware replacements tend to be on the shorter end, while track realignment or replacement within the wall cavity takes longer. New installations and full replacements typically require a full day.
Should I repair or replace my pocket door?
Repair is usually the best option when the door panel is in good condition and the issue is mechanical, such as worn rollers or a misaligned track. Replacement makes more sense when the door panel is warped, cracked, or severely damaged, or when you want to upgrade to a different style or material. Our technician will give you an honest recommendation based on the condition of your door.